ACCEPTED CAUSES OF RETURN:
- Manufacturing defects
- Receive a product different from the one requested
NO REFUNDS in the following cases
-
IN UNDERWEAR,
Except that the return is for manufacturing defect or shipping error on the part of the COMPANY as long as the garment is not worn or washed and retains its original labels and packaging.
- In single sale, discontinued and offered models
- When the return is due to a capture error on the part of the USER, unless the USER agrees to cover the costs of shipping and only physical exchange applies.
LIMIT TO WHICH THE REFUND APPLIES: $500.00 MN
PROCEDURE:
Notify to CONTACT this SITE via email within a period of no more than 7 calendar days from receipt of your order . The email must contain the next
Order number
Product description
Parts
Reason for return
Contact details for follow-up
2 product photographs where the failure is displayed
The company has with a period of 7 calendar days from receipt of your email to evaluate and will generate the response to the USER
If it is evaluated that there is a possible RETURN FOR ACCEPTED CAUSES, THE COMPANY notifies the user to coordinate shipping for garments for conclude the physical review
If the COMPANY determines that a RETURN is appropriate for ACCEPTED CAUSES, THE USER is notified and the refund or physical exchange will be carried out as decided and informed by the USER.
The shipping costs generated in this case will be borne by LA
COMPANY
THE COMPANY will proceed with the refund or physical exchange within a period of no more than 7 calendar days to since the USER choose option of PARAGRAPH former.
IF THE RETURN OR PHYSICAL EXCHANGE IS DUE TO CAUSES INHERENT TO THE USER AND/OR DUE TO ANY ERROR IN YOUR SELECTION, the company reserves the right of acceptance and will review each case specifically, but in no case is the return or exchange applicable in the cases specified at the beginning of this document and the costs of shipment are borne by the USER
